At Ammoha Cosmetics, we aim to offer a smooth and transparent shipping experience to all our customers. Please read the details below to understand our shipping terms and conditions.
1. Shipping Coverage
We deliver across India through reliable courier partners. For international shipping inquiries, kindly contact us at contact@ammoha.com.
2. Order Processing
- Dispatch Time: Orders are processed within 1–2 business days (excluding Sundays and public holidays).
- Dispatch Confirmation: You will receive a tracking number via SMS or email once your order is shipped.
3. Delivery Timeline
- Estimated Delivery: 3–7 business days post-dispatch.
- Remote Areas: Delivery may take slightly longer based on accessibility.
4. Shipping Charges
- 🚚 Free Shipping: We offer free shipping on all orders, regardless of the order value.
- 💰 No Additional Fees: Prices displayed on the website are final. No hidden shipping or handling charges apply.
5. Discounts & Promotions
- 🎁 Extra Discounts: From time to time, we offer special discounts through coupon codes.
- ✅ These codes can be entered during checkout to receive instant price reductions on eligible products.
- ❗Note: Only one coupon code can be applied per order. Coupon validity and terms are specified per campaign.
6. Order Tracking
You can track your order:
- Via the “My Orders” section on our website
- Through the tracking link shared after dispatch
7. Delivery Concerns
a. Incorrect Address
Ensure your delivery address is accurate at checkout. Ammoha Cosmetics is not liable for delivery issues due to address errors.
b. Failed Deliveries
If delivery fails and the product is returned to us, we will contact you for reshipping. Re-delivery may incur additional costs.
c. Damaged or Missing Products
If your order is:
- Damaged in transit
- Incorrect
- Incomplete
Please contact us within 48 hours of delivery with your order number and photo evidence if applicable.
8. Returns & Replacements
We accept returns and replacements only for unused products in the following cases:
- Wrong product delivered
- Item damaged during transit
- Missing item(s)
- Manufacturing defects
Submit your return request via the “My Orders” section within 15 days of delivery.
9. Contact Us
For assistance, get in touch:
Ammoha Cosmetics
📍 Shop SF-242, Radhe Square Building,
Pandit Dindayal Upadhyay Marg, Kudasan,
Gandhinagar, Gujarat – 382421
📞 +91 95107 94890
📧 contact@ammoha.com